Terms & Conditions
Last Updated: March 25, 2025
Welcome to Bokhor Shop (the "Website"). These Terms & Conditions ("Terms") govern your use of the Website https://bokhorshop.com/ and the services provided by Bokhor Shop ("we," "us," "our"). By accessing or using the Website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using https://bokhorshop.com/ , you agree to comply with these Terms & Conditions and our Privacy Policy. If you do not agree with these terms, please do not use the Website. We reserve the right to update these Terms at any time, and any changes will be effective immediately upon posting on this page.
2. Services Provided
Bokhor Shop offers a variety of premium oud, perfumes, and incense products. Our services include browsing our catalog, making purchases, and arranging delivery of products. The products and services offered on the Website are available for purchase and delivery within the regions specified on the Website.
3. Account Creation and Security
- Registration: In order to place orders, you may need to create an account. You must provide accurate, current, and complete information during the registration process.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials (username and password). You are also responsible for all activities that occur under your account.
- Security: You agree to notify us immediately if you suspect unauthorized use of your account. We reserve the right to suspend or terminate accounts in cases of suspicious activity.
4. Ordering and Payment
- Order Placement: By placing an order on the Website, you make an offer to purchase products subject to these Terms. Orders are subject to acceptance by us, and we reserve the right to reject or cancel orders for any reason, including product unavailability, errors in pricing, or payment issues.
- Pricing and Payment: All prices on the Website are in KWD. Prices are subject to change at any time without prior notice. Payment can be made through available methods such as credit/debit cards, bank transfers, or other approved methods.
- Order Confirmation: Upon order placement, you will receive a confirmation email acknowledging the receipt of your order. This email is not an acceptance of your order but serves as a receipt of your order.
5. Shipping and Delivery
- Shipping Services: We provide shipping services within the regions specified on the Website. Delivery times may vary depending on the destination and the availability of the product.
- Shipping Fees: Shipping fees are calculated during checkout and will be added to the total order amount. You will be informed of the shipping charges before finalizing your purchase.
- Delivery Times: Delivery times depend on your location and the chosen shipping method. We aim to deliver products as quickly as possible, but we are not responsible for delays caused by third parties, such as courier services or customs.
- Risk of Loss: Once the product is delivered to the address you provided, the risk of loss or damage is transferred to you.
6.Returns & Exchanges
Customers are entitled to exchange or return incense, oud oils, and sprays within 14 days from the date of purchase, provided that the product is in its original condition. As for perfumes, they cannot be returned or exchanged after opening.
7. Intellectual Property
- Ownership: All content on the Website, including text, images, logos, videos, product descriptions, and other materials, is owned by Bokhor Shop and protected by copyright, trademark, and other intellectual property laws.
- License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, modify, or distribute any part of the Website's content without our written consent.
8. User Conduct
- Prohibited Activities: You agree not to use the Website for any illegal purpose or in a manner that could damage, disable, or impair the Website or interfere with the use of the Website by others.
- User-Generated Content: If you submit content to the Website, such as product reviews or feedback, you grant us a non-exclusive, royalty-free license to use, display, and distribute such content. You must ensure that all content is accurate, lawful, and does not infringe on the rights of others.
9. Limitation of Liability
- No Liability for Damages: Bokhor Shop will not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Website or our products, including but not limited to lost profits, data loss, or personal injury.
- Disclaimer of Warranties: The Website and its contents are provided "as is" without warranties of any kind, whether express or implied. We make no representations or warranties about the accuracy, completeness, or reliability of the Website or the products offered.
10. Privacy Policy and Data Protection
- Privacy Policy: Your use of the Website is governed by our Privacy Policy. We respect your privacy and are committed to protecting your personal information.
- Data Security: We implement secure technologies to protect your personal information during transactions. However, we cannot guarantee the absolute security of any data transmitted over the internet.
11. Amendments to Terms
- Bokhor Shop reserves the right to modify or update these Terms & Conditions at any time. Any changes will be posted on this page with an updated date. It is your responsibility to review these Terms periodically.
12. Governing Law
- These Terms & Conditions are governed by the laws of Kuwait Any disputes arising from these Terms will be resolved in the courts located within Kuwait
13. Contact Information
- If you have any questions or concerns regarding these Terms & Conditions, please contact us at phone number: 0096560408040
